Where are your outlets located?We have a number of outlets located across the U.S. The best way to find the outlet nearest you is to search by state under Store Locations. Freight Charges Some items that are bulky or heavy increase our shipping costs to you. When required, we show these higher costs in curtain rods ( ) immediately following the text information about the product. these charges are in place of the chart above - not added to it. be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. rods we require a daytime phone number for all freight merchandise in the event that our delivery company needs to contact you regarding the delivery arrangements.in-home deliverydue to size and weight restrictions, our in-home delivery service delivers some of our larger furniture items and upholstered items. when you are on a page giving us information, such as catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential.

this in-home service is only available monday-friday, 8am to 5pm, in the continuous 48 states. delivery will curtain be scheduled by appointment. please advise our delivery agent of any special delivery requirements, as there may be additional charges. all in-home delivery charges are non-refundable. there will be a 20% re-stocking fee based on the purchase price on all returned in-home delivery items. for in-home delivery on furniture, allow 2-3 weeks.for in-home delivery on some upholstery, allow 6-8 weeks.assembly rods many of our furniture items require a small amount of simple assembly, typically less than thirty minutes. our products have been designed specially to make them sturdy and easy to assemble. if you need assistance with the assembly ordering online faq shipping / deliveryprivacy / securitycredit cardcanadashopper registrationorder historycontact us please note: e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers.

what do you recommend for furniture care of your products?is especially proud of our wood curtain and metal finishes which have been designed for easy care and low maintenance. no wax or polish is necessary to enhance the rods beauty. use a soft damp cloth to maintain the finish, remove spots or soiling. what is your furniture made of?wood furnishings are exclusively reproduced for using a meticulously supervised manufacturing process of the highest standards. our manufacturing uses solid hardwood when needed for supporting parts that includes legs and frames. in the tradition of fine furniture, tabletops and large surfaces are veneered with top grade hardwood over a quality woodcore to prevent warping. because all of our products are hand crafted, dimensions may vary slightly.